LK The Empress

Location was perfect. Recommend ocean front rooms worth the extra. We started in a seaview room as the ocean front rooms were booked out when we booked. We changed to a ocean front room after 5 days the extra money was worth it. Staff were all very helpful and polite especially the manager on duty that helped us with the room change.

It was a last-minute decision to book accommodation in Pattaya over Christmas/New Year period (probably busiest time of the year), so I wasn't able to book the same room for 8 straight nights, hence ended up with 6 different bookings (in 6 different rooms, meaning a 12pm check-out and 2h wait for our next room to be available). Tried contacting the hotel before arriving, to consolidate the bookings, but it wasn't possible. However, after checking in, it was a simple task for the hotel to consolidate our individual bookings, which meant we could stay in the same room for our entire holiday

Solid building that is maintained fairly well. Most locations are wheel chair accessible. They use electronic key cards for room access. About the room: The room has good blackout curtains and a great bed. The LCD TV looks good. Luggage area is in entrance area and is large enough for a modern suitcase. Plenty of storage in drawers and closet. There is a working telephone. The safe is large enough for a 16" portable computer. You get clean washcloths and towels every day. Super A/C to chill you down. + Good staff to serve the customers. The exercise room is climate controlled; only one treadmill is out of service. The sauna is out of order. The steam room is very good. Lots of towels at the swimming pool.

Great location. Place has a charm to it.

Overall, it is good, and the breakfast is wonderful because the hotel serves a variety of food. The location is perfect, which enables us to access the centre quickly. The staff is friendly